Terms & Conditions
At Rigantona Designs we believe in transparency with our customers; here we offer an outline of all terms and condition of using our website and services. No loopholes; no hidden messages. Simple.
Rigantona Designs is a registered UK business; everything is independently designed by us (unless specified in a collaboration with another designer) and manufactured within the UK.
We create clothing and soft furnishings on a ready-to-wear basis; everything on our website is ready for sale and dispatch and is sold as advertised.
Payment is due at time of ordering (including shipping fees) and orders will not be dispatched until full payment is received.
All prices displayed are inclusive of VAT, you will not be charged extra for tax.
Refunded payments will be sent within 2 working days of us receiving the returned product; providing they are in a saleable condition with all tags etc provided.
Delivery fees are displayed on our ‘Shipping and Returns’ page and do not change per product. Delivery is expected within 7 working days of ordering; any late deliveries will result in full shipping charges being refunded directly to consumer.
If you wish to cancel your order with us, please do so within 24 hours of purchase and allow 5 working days for any money to be refunded.
By purchasing from Rigantona Designs you recognise all designs and products are owned by Rigantona Designs and are not allowed to copy patterns, designs or techniques as we are a trademarked business. Use of our designs and products in publications and media are to be acknowledged by Rigantona Designs; and we respectfully reserve our right to refuse use.
We respect your privacy and will never use your personal information for advertising, mailing lists or newsletters unless you agree. Rigantona Designs will never sell your personal information and under the Data Protection Act we endeavour to keep any information you choose to share with us private and secure. E-mail addresses, building addresses, names and phone numbers are prohibited from being accessed unless necessary for your purchase.